Included with every site

Everything your website needs. Nothing you have to think about.

You don't need to know what any of this means to benefit from it — that's rather the point. Here's what's actually included when we build and look after your site, without the jargon.

Being found

Google shows more than just a link

Search engines reward sites that make it easy for them to understand what you do — this is set up from day one.

Your opening hours, address and rating in search results

We tell Google exactly who you are, where you are, and when you're open — so that information can show up directly in a search, not just on your site.

A site that loads fast, and stays that way

Every image is automatically optimised, videos and maps don't slow down the rest of the page, and we actively watch your site's speed score every month rather than waiting for you to notice it's slowed down.

Broken links get fixed before they cost you

If a page moves or a link breaks, it's caught and redirected — visitors (and Google) never hit a dead end.

Built to be usable by everyone

Larger text, higher contrast, dark mode, and screen-reader support are built in — so visitors who need them aren't left out.

Peace of mind

You'll actually know what's going on

A monthly report lands in your inbox — not a wall of numbers, a plain read of how your site's doing.

A monthly report, written for you to actually read

What was updated (and what actually changed, not just a version number), how your site performed, and whether anything needs your attention — summarised in one short paragraph up top, details below if you want them.

Round-the-clock monitoring

Your site is checked continuously, day and night. If it ever goes down, we know before your customers do.

Your security certificate and domain, watched

Both quietly expire if nobody's paying attention. We track both and flag it well before either becomes a problem.

A tidy, fast-running database

Old drafts, spam, and clutter get cleared out behind the scenes, so your site's database stays lean instead of slowly filling up with things nobody needs.

No half-finished pages during updates

If we ever need to do bigger work on your site, visitors see a clean, branded message instead of something broken mid-change — and it can never accidentally get left on, even by us.

Regular backups

If anything ever goes wrong, nothing is lost — your site can be restored, not rebuilt from scratch.

Support

A direct line, not a queue

Something needs fixing or changing? Raise it, track it, done.

Raise a ticket, get notified when it's sorted

No lost emails or forgotten WhatsApp messages — every request is logged, tracked, and you're told the moment it's resolved.

A record of everything we've done

Every change, past and present, is kept — so there's never any doubt about what's happened to your site and when.

Need something extra? Just ask

From a QR code for a flyer to a quick one-off favour — if it's useful and reasonable, we're happy to help, not just fix what's broken.

Compliance

Sorted from day one, not left to chance

The legal side of running a website in the UK, handled without you needing to think about it.

Privacy policy, terms, and cookie consent — included

UK GDPR-compliant from the moment your site goes live, not bolted on afterwards.

Cookie consent your visitors actually control

A proper accept/reject choice, respected across the whole site — not a banner that ignores what people click.

Security

Locked down, quietly

The unglamorous work that keeps a site from becoming someone else's problem.

Genuinely yours — no third-party branding

Your site's admin area looks and feels like it was built specifically for you, because it was.

Hardened against common attacks

The well-known ways sites get broken into are closed off as standard, not left on their factory defaults.

Every login is tracked

Successful logins, failed attempts, and anything that looks like a break-in attempt are all logged — so if something ever looks off, there's a record to check.

This is the standard, not the upgrade

Everything here comes as part of building and hosting your site with us — nothing extra to switch on, nothing you need to remember to ask for.

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