Remote IT Support
Friendly, jargon-free help for your computers, email, Wi-Fi and software — fixed securely over the internet, from anywhere in the UK.
Pricing
Quoted up front
“IT problems fixed, without the call-out.”
In short
Remote IT Support from ChrisXCreative: friendly, jargon-free help for your computers, email, Wi-Fi and software — fixed securely over the internet, from anywhere in the UK. Pricing: quoted up front, with a written, itemised quote. Run by Chris Edwards in Kidderminster, Worcestershire, for clients across the UK.
Updated
What’s included
Real projects, real results
Not-for-profit · Community event
Worcestershire’s centenary carnival — built free of charge, then hosted and supported, turning lengthy carnival admin into fast, productive workflows.
Visit the live site“Chris has done an absolutely fantastic job of redesigning the website. He is creative yet efficient. If I have encountered any problems, he has been on hand to sort the issue quickly.”
Emily, Chairperson, Bewdley Carnival
Business · Coaching & shop
A responsive business site with a built-in shop and checkout, embedded events calendar and a dual logo that swaps for light and dark.
Visit the live siteQualified, checked & verified
NCFE Level 2 Certificate in the Principles of Cyber Security (603/5853/1).
Peace of mind for charities, schools and community groups.
Certificate from iCompetent, completed October 2026 — the foundation for our remote IT support.
Verify IT Service Management & Support (opens in a new tab)Operator ID GBR-OP-LX6MJB9J4XGY, £5M public liability cover.
Training from the UK’s data protection regulator.
Verify ICO Data Protection Essentials (opens in a new tab)Introduction to Cybersecurity and Introduction to Modern AI.
Verify Cisco Verified (opens in a new tab)Digital Accessibility Fundamentals — Intopia.
Verify Accessibility Trained (opens in a new tab)Listed as green by The Green Web Foundation.
Verify Green Hosting (opens in a new tab)Generative Engine Optimization and SEO for Business Growth — The Open University.
Questions
Can’t see yours? Call, WhatsApp or email — you’ll speak to Chris directly.
Instead of visiting in person, Chris connects to your computer over the internet — with your permission and while you watch — to diagnose and fix the problem, or talks you through it by phone or video call.
Everyday computer, email, Wi-Fi, printer and software problems, setting up new devices, and general security advice. Tell us what’s happening and we’ll say honestly whether it can be fixed remotely.
Yes, when it’s done properly. Sessions only start when you allow them, you can see everything that happens on your screen and end the session at any time. Chris is Enhanced DBS checked and holds an Ofqual-regulated Level 2 Certificate in the Principles of Cyber Security.
You’ll be told the price before any work starts, so there are no surprises. Get in touch with what you need and you’ll receive a clear quote.
Yes — small businesses, charities, community groups and individuals, anywhere in the UK.
Google reviews
The rating comes straight from Google, not from me. Tap the review count to read every review in full.
Based in Kidderminster and working with clients right across Worcestershire and beyond. Find your town:
Tell me what you need and you’ll get a clear, itemised quote — usually within 24 hours.
